What's Covered Under Warranty...And What's Not Covered
From the date of the purchase of the product we will provide 365 days free repair service if the product has quality issues. After 12 months, you will be charged a service fee.
What is covered under ONSRA GmbH's warranty?
The warranty covers the deck, trucks, battery, ESC, motors, remote controller, and the charger from any manufacturing defects for 12 months from the date of purchase. Please note that we only provide warranty for products purchased on our website. Purchases from other sources are excluded.
Remote control and lithium battery can be replaced if they haven’t been disassembled in a year. Make sure to charge the lithium battery once every two weeks when not using it. Motor’s defects liability period is 12 months. Other accessories are not included in defects liability.
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