You’ll receive an email as soon as the tracking number is ready. This will allow you to track the status of your order at any time yourself. Please contact us if you have any tracking number problems or questions. Contact us here:
info@onsra.com eu@onsra.com usa@onsra.com swiss@onsra.com
Submit a request here: 8.zendesk.com/hc/en-us/requests/new
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Comments
11 comments
I'm fed ex created a shipping label but its still in California is my board gonna come soon?
Basically FedEx has received the paperwork for your shipment. Once you see it in California it’ll take almost 2 weeks for you to get your board that’s how long it took me to get mine. I ordered my board on July 2nd and got on July 23rd. Took over 21 days but it’ll be worth it bro! I love my Onsra! Hopes this helps. Cheers!!
And where are you located?
I'm in Indiana in the 🇺🇸
I’m in Texas
It says 7 to 10 business days on the web site smh..when I ordered the 115 mm wheels it took a week exactly..this sucks..
I know your pain brother believe me lol. It’s really not Onsra’s fault, your board is sitting in our US Customs facility in California. But once it leaves customs it’ll be a matter of days.
Guys we can not reply to your comments on here. You have to send a request on here
I'm still waiting on my tracking # or an update 😠 my order # is 1007
I ordered from OnsraMiami 😠
I'm still waiting on my tracking # or an update 😠 my order # is 1007
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