Why does my tracking number have no update?

Germany and USA: In these countries we have our own warehouses and the shipping from here takes about 3-5 business days to arrive at your location.

Switzerland: That's our main office. Within Switzerland the shipping takes maximum 1-2 business days

Worldwide: Depending on the location and where your item is sent from exactly. Please get in contact with us for more details. [e-mail]

We appreciate your patience. Submit a request here: https://esk8.zendesk.com/hc/en-us/requests/new 

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